Frequently Asked Questions
Everything you need to know about shopping with Pretty Lavish.
How long does shipping take and what are the costs?
We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Shipping costs are calculated at checkout based on your location.
What is your return policy?
We accept returns on all unworn items with original tags attached within 28 days of delivery. Please note that for hygiene reasons, earrings and face masks cannot be returned.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International delivery times vary depending on the destination, usually ranging from 5 to 14 business days.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through PayPal, Klarna, and Clearpay.
How do I find the right size for me?
To ensure the perfect fit, please refer to our comprehensive Size Guide located on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.